Agile Genesis

FLEX in four stages

FLEX is our four-stage consulting approach. We assess the current situation, prepare teams for change, put improvements into practice and help the organization sustain them.

The four FLEX stages

  1. Form

    Use surveys, interviews, observation and performance data to validate causes and choose what to improve.

  2. Learn

    Prepare the team, decide who will lead the changes and build an implementation roadmap.

  3. Execute

    Put the plan into practice, coach teams and track results.

  4. Expand

    Help teams sustain improvements and apply what works elsewhere.

Where to start

Some teams need to identify what is slowing them down. Others have a plan and need help implementing it or extending a change that already works. We agree on the starting point, scope and success measures with you.

Use an assessment to make a specific business decision or to start a wider FLEX engagement.

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How the work progresses

  1. Business challenge
  2. Assessment
  3. Validated recommendations
  4. Transformation roadmap
  5. Implementation
  6. Measured outcomes
  7. Expansion

Questions about FLEX

What happens after the assessment?

You receive validated findings, prioritized recommendations, estimated benefits with assumptions, a roadmap and proposed success measures. Learn prepares people and owners. Execute puts agreed changes into practice. Expand extends improvements supported by evidence.

How are improvements measured?

We agree on a baseline and objectives before implementation. Measures may include cycle time, delivery predictability, rework, service performance or technology adoption, depending on the challenge. We review results and assumptions with the client and adjust the work.

Is FLEX a training program?

FLEX is a consulting approach that connects assessment with implementation and continued improvement. Workshops and coaching develop capability while we also support process redesign, technology adoption, workflow automation, delivery coordination and operating changes.

Tell us what you want to improve

Share what prompted the conversation, who is affected and what you want to achieve. We can help you decide where to start.

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