Client context
A research administration software provider served universities and research institutions.
Business challenge
The client faced a fixed platform delivery deadline, unclear features, and inconsistent ways of working.
Assessment
Coaches reviewed team practices and impediments through recurring sessions and individual conversations.
Approach
Agile Genesis embedded coaches, introduced recurring reviews, supported role development, and helped bring in additional talent.
Reported outcomes
The published case reports that the platform met its delivery deadline and that coordination improved.